solt Terms and Conditions

These terms and conditions ("Terms") apply to the solt platform and all services operated under it. By accessing the platform or creating an account, you confirm that you have read, understood, and accepted these terms.

These terms are written in Bengali and are intended for users in Bangladesh. In the event of any conflict arising from a translation, the Bengali version will be considered the authoritative text.

solt reserves the right to amend or update these terms at any time. Updated terms take effect from the moment they are published on the platform. For significant changes, solt will attempt to notify registered users by email.

2.1 Age Requirement

All casino and betting services on solt are available only to individuals aged 21 or older. By registering, the user confirms they are at least 21 years old. solt may request supporting documents to verify age at any time.

2.2 One Account Policy

Each user may operate only one account. Creating multiple accounts is strictly prohibited. If this rule is violated, all associated accounts may be suspended or closed, and any funds held in them may be forfeited.

2.3 Accuracy of Information

All information provided at registration — name, date of birth, mobile number, email address — must be truthful and accurate. solt has the right to close an account if false or misleading information is provided. Users are required to update their information promptly if it changes.

2.4 Account Security

It is the user's own responsibility to keep their login credentials confidential. Passwords must not be shared with any third party. If unauthorized access to an account is suspected, the solt support team must be notified immediately.

3.1 Deposit Methods and Limits

Accepted deposit methods on the solt platform are: bKash, Nagad, Rocket, Upay, and bank transfer (including major banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank). The minimum deposit amount is ৳100 for each method.

3.2 Withdrawal Methods and Timeframe

The minimum withdrawal amount for winnings is ৳500. Withdrawals are generally processed within 1 hour. bKash, Nagad, Rocket, Upay, and bank transfer are available as withdrawal methods. Identity verification may be required to review a withdrawal request.

3.3 Anti-Money Laundering

solt is committed to ensuring transparency in financial transactions. The platform reserves the right to verify an account or place a transaction on hold in the case of any suspicious activity. A copy of a national ID card or passport may be requested if needed.

4.1 Welcome Bonus Terms

New accounts on solt receive a 100% bonus on the first deposit, up to ৳15,000. Example: a deposit of ৳1,000 earns a ৳1,000 bonus, bringing the total balance to ৳2,000. The wagering requirement for this bonus is 10 times the bonus amount — meaning in the example above, ৳1,000 × 10 = ৳10,000 must be wagered before the bonus can be withdrawn.

4.2 Bonus Abuse

Operating multiple accounts, coordinated betting, or any other dishonest method to take advantage of bonuses is prohibited. If such behaviour is detected, solt has the right to forfeit the bonus and close the account.

4.3 VIP Cashback Program

solt's VIP program has three tiers. Bronze members receive up to 0.3% cashback on weekly net losses. Silver members receive up to 0.5% cashback — for example, if a Silver member's weekly net loss is ৳20,000, the cashback will be ৳20,000 × 0.5% = ৳100. Gold members receive up to 0.8% cashback. Progression to a higher tier is based on the type and volume of play.

4.4 Other Promotions

Special promotional offers may be made available from time to time. Each offer will have its own terms, which will be stated in that offer's description. If a conflict arises with the general bonus terms, the specific offer's terms will apply.

5.1 Bet Validity

A bet confirmed on the solt platform cannot be cancelled, unless a technical error or an obvious pricing error has affected the availability of that bet. In the event of a technical issue, solt reserves the right to cancel or amend a bet.

5.2 Betting Limits

Maximum bet limits may apply on specific games or events. These limits apply to each game or market and may change without prior notice. Additional restrictions may be placed on an account in the case of unusual betting patterns.

5.3 Game Results

Results in live casino and slot games are determined by a Random Number Generator (RNG). The game provider's own rules apply, and if there is a dispute over any result, the game log will be reviewed to reach a final decision.

5.4 Sports Betting

For betting on cricket — including BPL, IPL, T20 World Cup, and Bangladesh Tigers matches — football, and other sports events, the specific rules of the relevant sport apply. If a match is cancelled, abandoned, or postponed, the handling of bets will be determined in accordance with solt's policy.

Any of the following behaviours are strictly prohibited and may result in immediate account closure:

• Attempting to interfere with the platform's software or systems.
• Manipulating or attempting to deliberately influence game results.
• Unauthorized access to another user's account.
• Conducting any activity in violation of applicable law.
• Threatening, harassing, or abusive behaviour toward other users.
• Attempting to verify an account using forged documents or a false identity.

In the case of any of the above violations, solt may suspend or permanently close the account and withhold any associated funds.

solt places the highest importance on protecting users' personal information. The platform uses SSL encryption and all financial transactions are processed in a secure environment. For details on how personal information is collected, stored, and used, please read our Privacy Policy.

User information is not shared with third parties, though information may be provided to relevant authorities where required by law.

solt considers gambling a form of entertainment and is mindful that it should not lead to financial or personal difficulties. Users can set their own deposit and betting limits.

If anyone feels that gambling is getting out of their control, they may request a temporary or permanent suspension of their account. A detailed responsible gaming guide is available on our site, explaining self-exclusion and how to access support.

9.1 Support Channels

solt's customer service team is available seven days a week, 24 hours a day. Support is available in Bengali and English via live chat and email.

9.2 Complaint Submission Process

If you have a complaint about a transaction or game result, please notify the support team. After receiving a complaint, an investigation will be carried out within a reasonable time and the outcome will be communicated to the user. For general questions, please visit our FAQ section.

9.3 Final Decision

In disputed cases, game logs and server records will serve as the final evidence. The decision of solt will be considered final and binding.

solt's Android and iOS applications are available through official channels. These same terms apply to all activity conducted through the app. solt is not responsible for any security risks arising from downloading the app from unofficial third-party sources.

solt is not liable for any financial loss incurred by a user through the platform. If a game or bet is disrupted due to loss of internet connection, technical error, or any other external cause, solt will make every effort to find the best resolution, but will not accept liability for compensation.

solt does not have full control over the servers of third-party game providers. solt is not directly liable for any errors or disruptions caused by a game provider.

12.1 Closure at the User's Request

Any user may request to close their account at any time. Any available balance should be withdrawn before the account is closed.

12.2 Closure at solt's Initiative

solt may close any account without prior notice for violation of these terms, fraudulent activity, or other reasonable cause.

12.3 Inactive Accounts

For accounts that have been inactive for an extended period, solt will attempt to contact the user and may declare the account inactive if necessary.

All content on the solt platform — logos, graphics, interface design, code, and written material — is the intellectual property of solt. Users may not copy, redistribute, or use this content for commercial purposes.

The formation, interpretation, and enforcement of these terms will be governed by applicable law. If a dispute arises, both parties will first attempt to resolve it through discussion. If a resolution cannot be reached through discussion, the matter will be settled through the appropriate authority.

If you have any questions about these terms or need clarification, please contact solt's customer service team. Send an email to: [email protected] — our team is ready to respond in both Bengali and English, 24/7.

To learn more about solt and understand our services in detail, read about us, where you will find information on the platform's goals and values.