solt FAQ — Deposits, Bonuses, KYC and Betting
This page has clear answers to the most common questions that come up while playing at solt — from making deposits to bonus terms, identity verification and cricket betting.
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This page organises detailed Q&A across five main topics at solt: how to deposit money, account security, bonuses and offers, identity verification (KYC), and cricket and sports betting. Each answer is written with Bangladeshi players' real experience in mind — using familiar payment methods like bKash, Nagad and Rocket, and local references like BPL. If you can't find the answer to your question, contact solt's 24/7 live chat or email. solt casino new? You can also check out the solt Login page.
How to Deposit Money
All your questions about depositing money at solt via bKash, Nagad, Rocket, Upay or bank transfer, answered here.
To deposit at solt using Nagad, you need your registered Nagad number and the OTP sent to that number. Select Nagad on the cashier page, enter the amount, and complete the steps as prompted. The deposit amount must be ৳100 or more. Your balance updates as soon as the payment is confirmed.
In most cases deposits are reflected within a few minutes. If it hasn't shown up, first confirm the transaction ID in your bKash or Nagad app. Then share that ID and the deposit time with solt's 24/7 live chat and the support team will verify it quickly. If the payment was unsuccessful, they will also let you know about the refund process.
The minimum deposit at solt is ৳100 for every payment method. This applies equally to bKash, Nagad, Rocket, Upay and bank transfer. That amount is enough to start playing slots, live casino or cricket betting.
solt currently supports all major mobile wallets and banks in Bangladesh: bKash, Nagad, Rocket, Upay and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank). Withdrawals are also available through these same methods, with a minimum of ৳500.
Log in to solt's official cashier page, select bKash and send money to the number shown there. Never make a payment to a third-party number. Save a screenshot of the transaction ID. Check the URL in your browser carefully — watch out for fake sites.
Account Security
Everything you should and shouldn't do to keep your solt account secure.
Change your password immediately and notify solt via live chat or email. The support team can review your account activity log and temporarily suspend the account if needed. Afterwards, make sure your email and mobile number are also secure, as these are used for password recovery.
Never. No solt employee, support agent or third party will ever ask for your OTP, bKash PIN, Nagad PIN or password. If someone asks for this in solt's name, it is a scam. Disconnect immediately and report it to our support team.
Always check the URL in your browser's address bar carefully. Fake sites often have extra characters, misspellings or a different domain extension. Check for the SSL padlock icon. If in doubt, type the address directly to reach the official site — do not click any link. The responsible gaming page has detailed advice on safe use.
Use a password of at least 12 characters combining uppercase letters, lowercase letters, numbers and special characters (such as $, @, #). Do not use your date of birth, name or phone number as a password. Do not use your solt password on other sites — a separate password for each site is safer.
Bonuses and Offers
The most common questions about solt's welcome bonus and wagering conditions.
A wagering requirement means you must bet the bonus amount a set number of times before you can withdraw any winnings from it. solt's welcome bonus condition is that the bonus amount must be wagered 10 times. Example: deposit ৳1,000 and get a 100% bonus of ৳1,000, giving a total balance of ৳2,000 — you must then complete ৳1,000 × 10 = ৳10,000 in bets.
Bonuses have a set expiry period and may expire if the wagering requirement is not met within that time. The validity of each offer is stated on the offers page. It is wise to read the terms and conditions carefully before claiming a bonus.
No, solt's 100% welcome bonus (up to ৳15,000) can be claimed only once per account. Attempting to claim bonuses by opening multiple accounts under the same person's name, device or payment number is against the rules and may result in account closure.
Yes, it is possible to cancel a bonus, but if you cancel an active bonus, both the bonus amount and any winnings earned from it will be deducted from your balance. Before cancelling a bonus, check with solt support once so you understand the effect on your real balance.
Identity Verification (KYC)
Everything you need to know about why and how to complete identity verification before withdrawing.
Through KYC (Know Your Customer) verification, solt confirms that an account belongs to a real person who is over 21 years of age. It also helps prevent fraud and money laundering. Verification must be completed before a withdrawal is approved. You can learn more about solt's security policy on the about us page.
Government-issued documents such as a National ID (NID), passport or birth certificate are generally accepted. In some cases a bank statement or utility bill may also be requested as proof of address. Documents must be clear and complete — blurry or cut-off images are not accepted.
Yes, solt keeps all documents secure using SSL encryption. Your personal information is used only for identity verification and is not shared with third parties. Read the privacy policy for more details.
Yes, the name registered on your solt account must match the name on your bKash, Nagad or bank account. If the names do not match, the withdrawal process may be held up. Use your correct name when creating your account and avoid trying to change it later.
The reason for rejection is usually communicated by email or chat. Common reasons include blurry images, an expired NID or a name mismatch. Upload the correct documents again. If the issue seems complicated, contacting solt's live chat directly will get it resolved faster.
Cricket and Sports Betting
Answers to the most frequently asked questions at solt about BPL, international cricket and live betting.
Decimal odds are straightforward: stake × odds = total return (profit + stake). Example: if Team A's odds are 2.25, a ৳1,000 bet returns ৳2,250 in total (profit ৳1,250). If Team B's odds in the same match are 1.25, a ৳1,000 bet returns ৳1,250 (profit of only ৳250) — lower odds mean a bigger favourite. You can find more betting tips on the solt Bet page.
solt offers a range of markets including match winner, top batsman, first wicket, total runs (over/under), innings score, powerplay score and multi-bets. T20 and one-day matches have the highest number of available markets. Full details of each market are on the cricket betting page.
Yes, at solt you can follow BPL (Bangladesh Premier League), IPL, T20 World Cup and Bangladesh Tigers international matches at the same time. Pick your preferred event from the match list and add it to your bet slip. You can also combine bets from multiple matches into a multi-bet — for example, 3 selections at decimal odds 1.50 × 1.60 × 1.80 = 4.32 combined odds.
If a match is abandoned due to rain or another reason, the bet is generally treated as void and the stake is returned. However, if a result is determined by the Duckworth-Lewis method, the bet is settled based on that result. Specific rules are stated in solt's sports betting terms and conditions.
Yes, solt offers live in-play betting. Odds update constantly during a match and new markets open — such as whether runs will be scored off the next ball or when the next wicket will fall. Since odds change quickly, decisions need to be made fast. Using the solt App on mobile makes live betting even easier.
Still have questions? Ask us directly
If you can't find the answer on this FAQ page, solt's support team is ready to help in Bengali and English, seven days a week, around the clock. Live chat responses usually come within a few minutes.